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Managing Returns
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Checking the Status of a Return in BackTrax
KB Article #7409 Quickly check the status of a return within BackTrax. To check the status of a return: ...
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Viewing a Return Claim in BackTrax
KB Article #7424 Return claims that have been filed can be opened and viewed anytime from the Return Statu...
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Printing a Return Claim in BackTrax
KB Article #7423 Return claims can be printed at any time. To print a return claim: Click Return Statu...
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Viewing Credit Memos in BackTrax
KB Article #7425 Credit memos can be opened from the Credit Bin. To view a credit memo: Click Credit B...
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Printing a Credit Memo in BackTrax
KB Article #7426 Credit memos can be printed at any time from the Credit Bin list or from within the credi...