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Processing an Estimate/Order
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Creating a Collision Order
KB Article #7224 Use any imported estimate to create a collision order in Trax. Want to learn more? Watc...
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Ordering DiscountOE Parts in Trax
KB Article #8871DiscountOE parts are handpicked and priced by OEMs to provide a more competitive edge for ...
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Adding Tires to a Collision Order in Trax
KB Article #8695If wheels are added to a collision order and the TireConnect integration is set up, a moda...
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Resending an Order
KB Article #8631Orders can be resent through Trax without reimporting your estimate. This allows you to qu...
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Finalizing and Placing a Collision Order
KB Article #8629Once all parts have been added and reviewed and suppliers selected, place the order. To fi...
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Adding Notes or Photos to a Collision Order
KB Article #8628Notes and photos can be included in a collision order and sent to a supplier. Click an opt...
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Reviewing Quote Options for Applicable Parts on a Collision Order
KB Article #8627If your shop is integrated with any of the following supplier types or a part has ValuTrax...
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Reviewing the Parts List on a Collision Estimate
KB Article #8626Whether placing an order for the first time or resending an order with updates, the parts ...
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Choosing Suppliers for a Collision Order
KB Article #8625During the order process, suppliers are organized by part type (OEM, Aftermarket, etc.) in...
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Placing an Order Without an Estimate in Trax
KB Article #7225 Parts can be ordered manually, without a specific estimate guiding it. This is especially...
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Placing a Tire Order Using TireConnect in Trax
KB Article #7966TireConnect provides shops the opportunity to order tires through the Trax application and...
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Taking Advantage of MyPriceLink Pricing in Trax
KB Article #7947Trax now features the most accurate and up-to-date OE List Prices for GM parts through int...
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Patented Parts Notification in Trax
KB Article #7904 Original equipment collision parts are designed, engineered, and tested by OEMs to meet t...
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Using EPCLink in Trax
KB Article #8297 IMPORTANT: This feature is only available for select shops at this time. EPCLink allow...
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Viewing VIN Recall Information in Trax
KB Article #7905 If a VIN has a recall notice on it, an alert will display for the vehicle in Trax. VIN r...
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Viewing VIN Details in Trax
KB Article #7962 OEMs can provide additional information about a vehicle based on its VIN. You can quickly...
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VIN Scrubbing: Part Number Validation in Trax
KB Article #7991 IMPORTANT: This feature is only available for select shops at this time. OEC's VIN scru...
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Viewing Notifications and Activities in Trax
KB Article #8208 Notifications and activities live in the Activity Log section of Trax. Notifications in...
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Exporting Estimates to Trax
KB Article #7621 Choose your estimating system to get started: Note: Be sure Audatex and the Trax widget...
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Editing a Collision Order
KB Article #7236 Collision orders can be edited before they are filled to add parts, notes, or photos. T...
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Ordering Trax Parts in ProfitNet
KB Article #7651 Ordering parts through Trax in ProfitNet is similar to creating a purchase order in the s...
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Best Practices for Locating Automotive Parts within Microcat in Trax
KB Article #7571 The Microcat catalog within Trax provides several features to help you quickly locate the...
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Viewing Order Details in Trax
KB Article #7279 The Order Details window provides all the details of an order once it is placed. Click ...
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Navigating the Estimate Queue in Trax
KB Article #7231 The Estimate Queue lists all collision estimates currently in the system. Click an opti...
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Navigating the Orders Queue in Trax
KB Article #7238 The Orders Queue lists all available orders in the system. This window is organized into...
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Searching for Orders in Trax
KB Article #7277 You can search for orders from any window in Trax. To search for an order: Click Sear...
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Marking an Order as Received in Trax
KB Article #7240 If an order has been received but does not show as such in the system, it can be marked a...
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Marking an Estimate as Ordered in Trax
KB Article #7235 You can mark parts within an estimate as already ordered to avoid accidentally ordering t...
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Order Statuses in Trax
KB Article #7232The following is a list of potential statuses an order may have at any time. Some order ty...